Privacy policy
Effective Date: March 1, 2025
Opal Germaine Consulting ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book an experience, or engage with our services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We collect information from you in several ways, including when you:
Visit our website
Subscribe to our email list
Register for an experience or event
Contact us for support or inquiries
1.1 Personal Information
We may collect the following personal details when you interact with us:
Name, email address, phone number
Mailing address and billing details
Payment information (processed securely through third-party payment processors)
Travel preferences and dietary restrictions (if relevant for experiences)
Emergency contact information (for certain experiences)
1.2 Non-Personal Information
We may also collect non-identifiable data, including:
IP address
Browser type and device information
Website usage data and analytics
2. How We Use Your Information
We use your information to:
Provide and manage our services, including bookings and events
Communicate with you about updates, offers, and confirmations
Improve our website, experiences, and marketing strategies
Ensure compliance with legal and safety requirements
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. How We Protect Your Information
We take appropriate security measures to protect your personal information, including:
Secure payment processing via trusted third-party providers
Data encryption and secure storage
Restricted access to sensitive information
However, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Third-Party Services & Cookies
4.1 Payment Processing
We use third-party payment processors (e.g., Stripe, PayPal, and Squarespace Payments) to handle transactions securely. We do not store or have access to your payment details.
4.2 Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enhance your user experience
Analyze website traffic and trends
Customize content and advertisements
You can adjust your browser settings to disable cookies, but this may affect site functionality.
5. Information Sharing & Disclosure
We may share your information only in the following circumstances:
5.1 Service Providers
We may share information with vendors and partners who help us operate our business (e.g., email marketing platforms, event planners). These providers are required to protect your information.
5.2 Legal Requirements
We may disclose your information if required to comply with legal obligations, protect our rights, or prevent fraud.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Opt-out of marketing communications
Restrict or object to certain data processing
To exercise your rights, contact us at opal@ogconsults.co.
7. Data Retention
We retain your information only as long as necessary for:
Providing services
Compliance with legal obligations
Business operations
Once no longer needed, your information is securely deleted or anonymized.
8. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we learn that a child has provided personal data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy or your data, contact us at:
📧 opal@ogconsults.co
📍 5550 Dancy Rd 11107 Houston, TX 77041